Glenhaven Auto Repairs gains real time visibility to business operations with ERPNext

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Cape Town,Western Cape,South Africa Glenhaven Auto Repairs desperately needed to move away from the manual data entry and legacy system it had been using when it began its search for an ERP system. Job costing and Item traceability were key factors in the automotive engineer’s decision to implement ERPNext.

Since going live on ERPNext, Glenhaven Auto Repairs has been able to:

The Challenge

The driving force behind Glenhaven Auto Repairs’ search for an ERP system was the need to move away from inefficient systems and employee spreadsheets that required manual data entry. Accessibility to data by everyone in the company was also important.

Item traceability was another key consideration for Glenhaven Auto Repairs. The automotive engineer required the ability to track product both forward and backward through the supply chain. Without an integrated system, this proved extremely difficult and time-consuming.

The Solution

Archibald, the business owner, drove the ERP system search and implementation project. Archibald and his team quickly identified that ERPNext would suit their needs best and narrowed their Implementation partner search down to cloudERP.

“The main thing for us was that ERPNext was straightforward, easy to learn and use,” says Archibald. “We are now more organised with everything at our finger tips. The customer service from cloudERP is excellent. Support was available immediately when needed.”

The Benefits

Archibald says that Glenhaven Auto Repairs’ has seen increased efficiencies and productivity, resulting in cost savings, since they went live on ERPNext. One of the features they use most is the item trace functionality. “We use it quite a bit for ongoing information gathering.”

The Future

Another feature that Glenhaven Auto Repairs’ finds most beneficial is the integrated customer relationship management (CRM) module. “One of the selling points of the CRM is that with a push of a single button, automated emails will be going out to customers notifying them of service reminders,” says Archibald .When you have numerous customers, having this process automated and fully integrated across the entire company makes a huge difference.